​

​

Mayura (collectively, “Mayura”, “our”, “us” or “we”), understands that your privacy is important to you. The purpose of this policy is to explain to you how we control, process, handle and protect your personal and business information, which for the purpose of this policy will be referred to as personal data. Mayura is committed to protecting and respecting your privacy.

​​

This privacy policy describes how we handle and protect your personal data in connection with our business activities, on our website, on social media, and any other communications that include a link to this policy (collectively, “the Sites”), in our capacity as data controllers. The policy applies to personal data provided to us, both by individuals themselves or by others.

​

Mayura may use personal data provided to us for any of the purposes described in this privacy policy or as otherwise stated at the point of collection. By visiting www.Mayura.co.uk you are accepting and consenting to the practices described in this policy.

​

Mayura is a trading style for Mayura Consulting Limited, a company registered in England under registration no. 16375357 and with its registered office address at 128 City Road, London, United Kingdom, EC1V 2NX.

​

Mayura is also a trading style for First Platform Limited, a company registered in England under registration no. 14555644 and with its registered office address at 80-83 Long Lane, London, England, EC1A 9ET.

​

Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA 2018), Mayura is a processor of your personal data for the purpose of providing consultancy, and advisory services and support.

​

The person responsible for data protection at Mayura is the Director, who can be contacted at our registered office address or via email: info@mayuraconsulting.co.uk

​

Under the GDPR your rights are as follows. You can read more about your rights in detail here;

• the right to be informed;

• the right of access;

• the right to rectification;

• the right to erasure;

• the right to restrict processing;

• the right to data portability;

• the right to object; and

• the right not to be subject to automated decision-making including profiling.​

 

We handle subject access requests in accordance with the GDPR.

 

ICO Data Protection Register;

Mayura (First Platform Limited)  is registered with the Information Commissioner’s Office (the ICO), under registration reference: ZB670929.

​

You have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data, however please feel free to get in contact if you think this is something we can address before you approach the ICO.

 

Information we may collect from you

​

We may collect and process data about you in the following manner:

You may give us information about you by contacting us via a link on our website www.Mayura.co.uk or by corresponding with us by phone, e-mail or otherwise. We may collect contact information about individuals in their capacity as employees or representatives of businesses, including:

*​Name
*​Contact information such business email address or phone number
*​Information about the individual’s role with the business (including name of ​the business, title, professional responsibilities and functions, office ​​location, education)
*​Professional social media profile information
*​Contact details you have provided on a public forum, such as your website

Business information may include, company identifiers, such as company address, company email address and other information related to business functions such as employee bio data from HR, IP addresses from IT, social media posts from Marketing, revenue, funding and P&L from Finance and other metrics.

 

Information we collect

​

Mayura collects personal data in the course of its business activities, in connection with client services, consultancy and advisory. We also collect personal data on certain areas of the Sites when you register for or apply for jobs, register to join our provider panel, register for Mayura newsletters, download guides and toolkits, and/or participate in public user posting areas (such as bulletin boards, discussion forums and surveys). The personal data collected varies and may include information that you provide, such as your name, mailing address, e-mail address, telephone number, fax number, and background information required to apply for a job.

We may also automatically collect information about the devices you use to interact with our Sites. The information we automatically collect may include IP address, device identifier, web browser, and browsing information collected through cookies, web beacons, pixels, clear gifs, and other similar technologies (collectively “Cookies and Other Tracking Technologies”) on our Sites. We may also automatically collect information about how you use the Sites, such as what you have searched for and viewed on the Sites. The information automatically collected may be associated with a unique identifier as well as with any other personal data you have provided.

Mayura may also collect personal data about you from third parties, such as data brokers or aggregators, during its business activities including in connection with some client services, consultancy and advisory. This includes demographic, professional and other information that is publicly available online, including information you choose to make public through social media platforms and other public online forums. We may combine this data with existing information we have about you or use it independently, for the purposes of our benchmarking and data analytics activities (e.g., detecting fraud patterns in connection with financial transactions). We will always seek to confirm that the third party has provided transparent information about its use of this data, including its disclosure to third parties like Mayura, in compliance with applicable law.

 

Use of information

​

Mayura uses your personal data to fulfil your requests for services; we use it for consultancy and advisory recommendations, which we will share back with you. We process your requests to evaluate and improve our services too, distribute newsletters and alerts to you, recruit and evaluate job applicants, analyse the Sites’ performance and functioning, prevent fraud, enforce our terms of use, comply with all applicable laws and corporate reporting obligations, enforce Mayura’ agreements, and accomplish other purposes you may initiate or request. We may combine and/or analyse personal data to evaluate and offer content and services most relevant to you. We may keep any of your personal data on file and use it to contact you.

We use information held about you in the following ways:

• to provide you with the information, products and services that you request from us;
• to provide you with information about goods or services we feel may interest you;
• to ensure that content from our site is presented in the most effective manner for you.

Information we collect about you. We will use this information:
• to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

​

Mayura and its service providers may use first and third party Cookies and Other Tracking Technologies, including web beacons, to manage our Sites and our services and collect analytics about how you use them. Mayura and its service providers may collect information about whether you open or click any links in the knowledge, research or event communications that we send to you. The information provided throughout this Privacy Policy about cookies also applies to these other tracking technologies. Please refer to our Cookie Policy for more details regarding our use of Cookies and Other Tracking Technologies.

Cookie Policy

 

Use of information collected via mobile devices

​

In connection with our mobile applications, Mayura may use third party service providers to analyse user activity to fix errors, monitor usage, and improve the performance of the mobile applications. Mayura may review reports on some of our mobile applications’ aggregate usage and browsing patterns, including information about the type of device used, articles accessed, and other events occurring within our apps. Mayura may review reports on certain errors occurring within mobile applications.

 

The legal basis by which we process your personal data

​

We will only share personal data with others when we are legally permitted to do so. When we share data with others, we put contractual arrangements and security mechanisms in place as appropriate to protect the data and to comply with our data protection, confidentiality and security standards.

Our processing of your personal data for the purposes mentioned above is based:

• in part, on our legitimate interests in promoting and protecting Mayura, building and maintaining relationships. recruitment, and providing our services;
• in part, on your consent, for example if you create a user profile, or register for our newsletters or alerts, or for business purposes that support web operations such as understanding and enhancing the quality of your experience on our websites.
• in part, to comply with the law, when certain information is necessary to satisfy our legal or regulatory obligations.

 

Disclosure of personal data: data recipients and international data transfers

​

Personal data collected in the course of Mayura business activities, including in connection with some client services, as well as on the Sites may be transferred from time to time to Mayura affiliates and their personnel across their global organisation, as well as to our third-party service providers located throughout the world, including in countries where the local law may grant you fewer rights than you have in your own country. Additionally, the Sites may be viewed and hosted by Mayura and our third-party service providers anywhere in the world. Where required by law, we have put in place legal mechanisms designed to ensure adequate data protection of your personal data that is processed by Mayura affiliates and third-party service providers, including the transfer of your personal data to countries other than the one in which you reside. If you would like more information about these legal mechanisms, which may include the EU’s Standard Contractual Clauses, please contact us at the address below. By using any of the Sites and providing information on any of them, you voluntarily consent to such trans-border transfer and hosting of such information.

Mayura will not intentionally disclose or transfer (and will take reasonable steps to prevent the unauthorised or accidental disclosure of) your personal data to third parties without your consent or as otherwise permitted by law, whether for such third parties’ own marketing purposes or otherwise, except as follows. Mayura may provide access to your personal data to third party service providers engaged by Mayura to provide services related to the Sites as well as related to Mayura’ business activities, including in connection with some client services, in the manner agreed upon in our client services agreements. We maintain processes designed to ensure that any processing of personal data by third party service providers is consistent with this Privacy Policy and protects the confidentiality, availability, and integrity of your personal data.

​

We also may share your personal data with third party service providers who perform services and functions on our behalf to support our interactions with you, including, for example, processing recruitment materials, administering surveys or contests, or communicating with you.

In addition, we may disclose information about you:

• If we are required to do so by law or legal process;
• To law enforcement authorities or other government officials;
• When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
• If disclosure is necessary to protect the vital interests of a person;
• To enforce our Terms of use;
• To protect our property, services and legal rights;
• To prevent fraud against Mayura, our affiliates and/or business partners;
• To support auditing, compliance, and corporate governance functions; or
• To comply with any and all applicable laws.

 

User forums

​

You should be aware that whenever you publicly disclose information online, that information could be collected and used by others. We are not responsible for any action or policies of any third parties who collect information that users publicly disclose in any such forums on the Sites.

 

Link to third party sites

​

Mayura may provide links to third party websites or information as a service to our users. If you use these links, you will leave the Sites. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by us of the third party, the third-party website, or the information contained therein, and we shall not be responsible or liable for your use thereof. Such use shall be subject to the terms of use and privacy policies applicable to those sites.

 

Social Networking

​

The Sites may allow you to sign into and associate your social network accounts including, but not limited to, Twitter, LinkedIn, Facebook, and YouTube, with Mayura. The Sites also may allow you to log in to a Mayura account using certain social network account credentials.

By associating your social network account with Mayura or logging in to a Mayura account using your social network account credentials, you give us permission to access information that you have made available in your public profile for that social network account. The information available in your public profile varies based on the social network and your settings, but may include your email address, real name, profile picture, gender, and location. We use the information we receive from your social network account in accordance with the social network’s terms of use and this Privacy Policy. Please refer to the privacy settings in your social network account for information about what data is shared with us and other connected applications and to manage the data that is shared through your account, including information about your activities using our Sites.

If you would like to disconnect a social media account from us, refer to the settings of that social network account and its provider.

 

Security

​

Mayura has implemented generally accepted standards of technology and operational security to protect personal data from loss, misuse, alteration, or destruction. Only authorised Mayura personnel and third party service providers are provided access to personal data, and these employees and service providers are required to treat this information as confidential. Despite these precautions however, Mayura cannot guarantee that unauthorised persons will not obtain access to your personal data.

 

Data retention

​

Mayura retains personal data, as necessary, for the duration of the relevant business relationship.

We may also retain personal data for longer than the duration of the business relationship should we need to retain it to protect ourselves against legal claims, use it for analysis or historical record-keeping, or comply with our information management policies and schedules. If you request that we delete your personal data, Mayura will make reasonable attempts to delete all instances of the information in their entirety. For requests for access, corrections, or deletion, please refer to the “Your Rights” section of this Privacy Policy.

 

Children

​

The Sites are not designed for or directed at children 16 years of age or younger, and Mayura does not intentionally collect or maintain personal data about anyone under this age.

 

Your rights

​

Where granted by applicable law, you may have the right to request access to the personal data that we have collected about you for the purposes of reviewing, modifying, or requesting deletion of the data. You may also have the right to request a copy of the personal data that we have collected about you and to have any inaccuracies in that data corrected. In certain circumstances, you may also request that we cease processing your personal data.

If you would like to make a request to access, review, or correct the personal data we have collected about you, or to discuss how we process your personal data, please contact us at privacy@Mayura.co.uk. To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your personal data. We will make reasonable attempts to promptly investigate, comply with, or otherwise respond to your requests as may be required by applicable law. Different laws may prevent us from providing access to your personal data or otherwise fully complying with your request depending upon the circumstances and the request, such as for example, where producing your information may reveal the identity of someone else. We reserve the right to charge an appropriate fee for complying with your request where allowed by applicable law, and/or deny your requests where they may be manifestly unfounded, and/or excessive, or otherwise objectionable or unwarranted under applicable law.

​

In addition, and where granted by local law, you have the legal right to lodge a complaint with a competent data protection authority.